# PromptRails + Intercom Integration

Source: https://0.0.0.0:8080/integrations/intercom

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[All Integrations](/integrations)

![Intercom](/images/logos/intercom.svg)

# Intercom

Support

Manage customer conversations, contacts, and help center articles with Intercom. Your agents can handle live chat, search conversations, and access knowledge base content.

## How to Connect

1.  1Go to the MCP Templates marketplace.
2.  2Find the Intercom template.
3.  3Enter your Intercom API token.
4.  4Add the template to your agent.

## Available Tools

`intercom_list_conversations`

List conversations

`intercom_get_conversation`

Get a conversation

`intercom_reply_conversation`

Reply as admin

`intercom_search_conversations`

Search conversations

`intercom_close_conversation`

Close a conversation

`intercom_search_contacts`

Search contacts

`intercom_get_contact`

Get a contact

`intercom_create_contact`

Create a contact

`intercom_list_tags`

List all tags

`intercom_list_articles`

List help center articles

`intercom_get_article`

Get an article

`intercom_search_articles`

Search articles

[Documentation](/docs/mcp-tools)[Intercom API Reference](https://developers.intercom.com/docs/references/rest-api/api.intercom.io/)

[Get Started](https://app.promptrails.ai)